04 Integration
Every firm says it's integrated, and what that means changes from one partner to the next. Lexamica connects your CRM workflow by workflow.
The Problem
Staff enter the same case details in your CRM and again in the partner’s system, and every retype is a chance for a mistake.
Documents, notes and updates fall between systems, and nobody notices until a client calls.
Every firm names and structures its data differently, so required details go missing and a case’s status means something different in each system.
Cases that started before a connection existed stay out of sync, so updates on them never reach your records.
Every extra system is one more process operators have to learn and keep in line.
Where you are today
Workflows
Send the case
Send the case
Refer a lead from inside your CRM without retyping it.
Send the files
Intake forms, photos and police reports travel with the referral.
Route on your own data †
Your CRM fields decide which partner gets the case.
Live transfer
Hand the client to the handling firm while they’re still on the phone.
Get updates back
Status sync
Every stage the handling firm moves the case through, updated in your CRM.
Notes sync
The handling firm’s notes land on the case as a running log.
Files back
The signed retainer returns to the case file as proof.
Custom data †
Estimated settlement value or case phase, filled into your own fields.
Existing cases
Cases already in Lexamica get linked to your CRM.
† Enterprise plans. Where a workflow writes into your own fields, availability depends on what your CRM allows.
FIt
Proof
The headaches on one side, the numbers on the other. This is what the platform delivers when it handles the workflows for you.
Why it matters
For the people running referrals
Refer from your CRM and never retype a lead.
Status, notes and signed documents land where you already work.
The outcome and the fee are on the case when it closes.
For the firm owner
You referred it, so you can see what happened to it.
Reported by the handling firm and matched to the terms on file.
You know exactly which workflows you have and what each one does.
How it’s set up
1
Share the system you run and how your intake team refers cases today.
2
We walk through the list with you and pick the ones that fit. No more, no less.
3
Our integration team sets it up and tests it with you before a single live case moves.
4
Cases flow from your CRM and updates flow back. We stay on it if anything changes.
Next Steps
Talk to our team. Tell us which systems you use, and we’ll show you how Lexamica fits the way you work.











